Shipping Policy

Shipping Policy
Last Updated: June 2026

Business Information

Company Name: Nojour Ltd
Company Number: 16838316
Registered Address:
8 Windmill Close
Milford-on-Sea
SO41 0SX
England

Email: nojourclothing@outlook.com
Website: www.nojourclothing.com

1. Introduction

At Nojour Ltd (“Nojour”, “we”, “us”, “our”), we aim to process and deliver all orders safely and efficiently.

This Shipping Policy explains our delivery process, estimated timeframes, and important information regarding UK and international orders.

2. Order Processing

All orders are processed Monday to Friday, excluding UK public holidays.

Orders are usually processed within:

1–3 working days

after payment has been received.

During launches, restocks, promotional periods, or high-demand periods, processing times may take longer.

Once your order has been dispatched, you will receive confirmation and tracking information where available.

3. UK Delivery

We currently offer delivery throughout the United Kingdom.

Standard UK Delivery

Estimated delivery: 2–5 working days after dispatch
Cost: Displayed at checkout

Express UK Delivery

Estimated delivery: 1–2 working days after dispatch
Cost: Displayed at checkout

Delivery times are estimates only and are not guaranteed.

4. International Delivery

Nojour Ltd offers worldwide delivery where available.

Delivery times and shipping costs vary depending on location and are calculated at checkout.

International orders may be subject to:

  • Customs duties;
  • Import taxes;
  • Local VAT;
  • Handling charges.

These charges are the responsibility of the customer.

Nojour Ltd is not responsible for delays caused by customs checks or local delivery services.

5. Delivery Information

Customers are responsible for ensuring their delivery details are correct before completing checkout.

Nojour Ltd is not responsible for:

  • Delays caused by incorrect addresses;
  • Failed deliveries due to incorrect information;
  • Additional costs caused by incorrect delivery details.

If you notice an error, contact us as soon as possible before your order is dispatched.

6. Lost, Delayed Or Damaged Orders

If your order is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

Please provide:

  • Order number;
  • Customer name;
  • Details of the issue;
  • Photos where applicable.

We will investigate with the relevant delivery provider and assist where possible.

Nojour Ltd cannot be responsible for:

  • Parcels confirmed as delivered by the courier;
  • Theft after delivery;
  • Delays caused by weather, strikes, customs, or events outside our control.

7. Refused Or Unclaimed Deliveries

If an order is refused, unclaimed, or returned due to:

  • Incorrect delivery information;
  • Failed delivery attempts;
  • Unpaid customs charges;

Nojour Ltd reserves the right to deduct reasonable delivery and return costs from any refund issued.

Additional delivery charges may apply if the order needs to be resent.

8. Pre-Orders

Where products are available for pre-order, estimated dispatch dates will be shown on the product page.

Dispatch dates are estimates and may change.

If an order contains both pre-order and available items, we may ship the order once all items are ready.

9. Split Deliveries

In some circumstances, orders may be shipped in multiple parcels.

Where this happens:

  • No additional shipping charge will apply;
  • Multiple tracking details may be provided.

10. Contact Us

For shipping enquiries, contact:

Nojour Ltd
Company Number: 16838316

8 Windmill Close
Milford-on-Sea
SO41 0SX
England

Email:
nojourclothing@outlook.com

Website:
www.nojourclothing.com

© Nojour Ltd. All rights reserved.